We kindly ask you to read the regulations carefully so that you can spend your stay in an atmosphere of unlimited serenity, respecting the relaxation needs of the other guests.
Swimming pool rules
Access to the pool is allowed from 9 am to 8 pm. Bathrobes, bath towels and slippers are available in the rooms and suites.
Our young guests up to 14 years of age can enjoy the swimming pool from 9 am to 4:30 pm.
Children should always be accompanied by their parents and be watched closely. The Management declines all responsibility.
Children under 4 years of age old must wear the appropriate hygienic nappy to entry into the pool.
Dogs or other animals are not allowed in the pool area.
Before entering the water, please take a shower.
It is recommended to leave a gap of about three hours between meals and swimming.
Please do not move or stop in the pool area or in adjacent areas without a bathing suit.
Please do not enter the water if you have wounds, abrasions, skin changes or lesions susceptible to infection (warts, dermatitis, mycosis).
Do not smoke, eat or drink by the pool.
Please use a moderate tone of voice and limit the use of the mobile phone by keeping the ringtone in silent mode.
Do not run, dive, create excessive noise or occupy the deckchairs if you leave.
Do not use fins and masks or introduce floating objects, play with balls or tubes, etc
At your disposal there are coloured floating tubes, which you should deposit into the container after use.
The Management is not responsible for theft or loss of property left unattended.
Management is not responsible in any way for any accidents, injuries, or other things that can happen to swimmers for behaviors attributed to them.
The service staff is authorized to intervene at any time to require compliance with these regulations.
Wellness centre rules
The wellness centre is open every day from 2 pm until 8 pm.
The access is forbidden to children under the age of 18.
In the rooms and suites you will find at your disposal bathrobes, bath towels and slippers.
Please do not enter the Spa if suffering from skin diseases, infectious or contagious disease, or with wounds not fully healed, with bandages or plasters.
The use of any type of personal hygiene products (peeling, depilatory creams, oils, masks, etc.) and the use of soap is strictly prohibited in the saunas, humidity cabins and emotional showers.
In the case of allergies, particular health conditions or pregnancy (including circulatory problems or heart or blood pressure-related), please refrain from the use of saunas and humid cabins.
To enjoy a calm and relaxed environment during your stay in the Spa, please turn off mobile phones and keep your tone of voice moderate and calm.
In all areas of the Spa is forbidden to smoke, bring food and drinks or to allow access to dogs or other animals.
Before entering the saunas and cabins wetlands is essential to remove jewellery, watches, etc. Take a shower, take off your swimsuit and cover with the towel provided to maintain proper hygienic conditions.
In wet saunas and cabins it is mandatory to enter without slippers.
In relax areas you cannot occupy the sun beds with towels or robes if you move away.
After the correct recommended time, never more than 15 minutes, cool the body with a cold shower or by entering the ice grotto (after a shower to remove sweat from the skin).
Before and after a sauna, remember to properly hydrate the body by drinking water or herbal teas.
In order to meet all your needs and ensure availability, we recommend that you book your treatments at the time of booking confirmation.
Our staff will provide you a disposable panties directly inside the cabin in case you want to do wellness treatments.
Prior to any treatment we recommend that you prepare with a relaxing shower and do not drink alcohol.
Please arrive 10 minutes before your appointment always wearing a bathrobe and slippers. The treatments begin and end on time, in such a way as to allow the next guest punctuality.
After each facial or body treatment it is very important to allow yourself 15 minutes to relax and drink a good quantity of liquid (herbal tea or water).
For cancellations of treatments with less than 6 hours notice or no-show, the appointment will be charged the full amount.
Our Europeo Wellness reception is at your disposal to continue the experience at home with the purchase of our beauty products. So you can continue the wellness experience at home.
At the Europeo Wellness reception you can purchase gift vouchers for the well-being treatments to give them to loved ones.